The VTM carrier services group provides support to your carriers. We represent
you and as an extension of your company, we recognize our responsibility to your
carrier relationships. We work with your carriers to set up the most efficient
invoicing procedures. We support all EDI formats.
Our commitment is keep you out of the day-to-day role of managing routine carrier requests and inquiries.
All carriers who submit invoices have access to our online carrier portal where they can get information on their invoices.
Carriers can view:
Status of their invoices
Past payments and scheduled payments
duplicate bill information
view audit reductions
submit additional documentation
Download remittance advice
We also have a carrier services line for regular US business and operate a call center for 24/7 and international support.